I called comcast this morning to see if we could get a better rate for our internet. The lady I spoke with on the phone totally started out with, "we don't normally do rate changes for current customers..." and it only took me saying, "well, we've called in before and got it changed because our neighbors were paying less than we were for regular service." After that, she was more than happy to give us a better rate! It's just silly. They hose you because they can and only the people who call in get a good rate. The rest of the shmoes out there just suffer unknowingly. We've actually knocked off $20 monthly before because we knew exactly what someone in our ward was paying and told them the numbers. Silly, evil comcast. We wouldn't use you except our cable comes through our HOA and we can't change that.
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